Last Updated: July, 17, 2025
Terms of Service
These Terms of Service (“TOS”) outline the terms under which you (“user,” “you,” or “seller”) may use SellMac.com and its services. By accessing or using SellMac.com, you agree to comply with and be bound by these terms. If you do not agree, do not use our services.
1. Eligibility and Account Requirements
You must be at least 18 years old and legally able to enter into binding contracts to use SellMac.com.
By creating an account, you affirm that the information you provide is accurate, complete, and current. You are responsible for maintaining the confidentiality of your account and password.
SellMac may suspend or terminate accounts at its discretion for violations of these TOS or other applicable policies.
2. Service Overview
SellMac.com provides a platform for users to trade in eligible electronics in exchange for cash, store credit, or other compensation.
All transactions and offers are subject to acceptance and verification by SellMac. Submission of a device does not guarantee an offer, acceptance, or payment.
3. Device Eligibility and Condition Requirements
Devices must meet eligibility requirements and condition standards as specified on SellMac.com. Devices that do not meet these criteria may be subject to adjusted offers or rejection.
By submitting a device, you warrant that you hold clear ownership and full rights to sell the device. Devices found to be stolen or counterfeit will be reported to the proper authorities and no payment will be issued.
4. Offers and Payment
After your device is evaluated, SellMac will extend an offer based on its condition, model, and current market value.
All offers are valid for 14 calendar days from the date of the offer email or notification.
If the device’s condition or specifications differ from what you stated, SellMac may issue a revised offer.
If you reject the revised offer, SellMac will return the device to you at your expense. You must pay the return shipping cost before the item is shipped back.
If we do not receive a response within 14 days of issuing a revised offer, the revised offer will be considered accepted, and we will proceed with payment.
Payment is typically issued within 2–5 business days of your acceptance via your chosen method. SellMac reserves the right to withhold payment if fraudulent activity is suspected.
5. Shipping and Device Packaging
SellMac provides a prepaid shipping label or electronic shipping kit for eligible devices.
You are responsible for securely packing the device. Improperly packed devices that arrive damaged may result in reduced offers.
For lost or damaged shipments caused by the carrier, SellMac will assist with filing a claim but is not liable beyond any recovery from the carrier.
6. Data Removal
You are strongly advised to back up and erase all personal data before shipment.
SellMac is not responsible for any data remaining on the device upon receipt.
7. Privacy Policy and Data Use
SellMac’s use of personal information is governed by our Privacy Policy. SellMac may use anonymized transaction data for analytical, marketing, and operational purposes.
8. User Responsibilities and Conduct
You agree not to use SellMac for any illegal or unauthorized purpose.
Prohibited uses include, but are not limited to:
• Attempting to gain unauthorized access to the site or its servers
• Using automated tools (robots, spiders, scrapers) to access data
• Using the platform to compete with SellMac or harm our operations
Misrepresentation, fraudulent submissions, or attempts to sell ineligible devices may result in account suspension, legal action, or forfeiture of pending payment.
9. Intellectual Property
All content, trademarks, and other intellectual property on SellMac.com are owned by SellMac unless otherwise noted. Unauthorized use, reproduction, or distribution is prohibited.
10. Disclaimer of Warranties
SellMac.com and its services are provided “as is” and “as available” without warranties of any kind. SellMac disclaims all implied warranties, including merchantability and fitness for a particular purpose.
11. Limitation of Liability
SellMac and its affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages related to your use of SellMac.com or its services. Some jurisdictions do not allow certain limitations, so some may not apply.
12. Indemnification
You agree to indemnify and hold SellMac, its officers, directors, employees, and agents harmless from any claims or damages arising out of your use of SellMac.com, your violation of these TOS, or fraudulent activity.
13. Governing Law and Dispute Resolution
These TOS are governed by the laws of the State of Illinois.
Any disputes shall be resolved through binding arbitration in Chicago, Illinois (or a mutually agreed location) under the rules of the American Arbitration Association.
14. Time Limitation on Claims
Any cause of action or claim you may have arising out of or relating to these TOS must be commenced within one (1) year after the cause of action accrues, or it is permanently barred.
15. Modifications to TOS
SellMac may update or modify these TOS at any time. Changes are effective upon posting. Continued use of SellMac.com after changes constitutes acceptance.
Contact Information
Questions? Email help@sellmac.com or call (800) 311‑5990.