Last Updated: November, 14th, 2024
These Terms of Service (“TOS”) outline the terms under which you (“user,” “you,” or “seller”) may use SellMac.com and its services. By accessing or using SellMac.com, you agree to comply with and be bound by these terms. If you do not agree, do not use our services.
1. Eligibility and Account Requirements
- You must be at least 18 years old and legally able to enter into binding contracts to use SellMac.com.
- By creating an account, you affirm that the information you provide is accurate, complete, and current. You are responsible for maintaining the confidentiality of your account and password.
- SellMac reserves the right to suspend or terminate accounts at its discretion for violations of these TOS or other applicable policies.
2. Service Overview
- SellMac.com provides a platform for users to trade in eligible electronics in exchange for cash, store credit, or other compensation.
- All transactions and offers are subject to the acceptance and verification by SellMac. Submission of a device does not guarantee an offer, acceptance, or payment.
3. Device Eligibility and Condition Requirements
- Devices must meet eligibility requirements and condition standards as specified on SellMac.com. Devices that do not meet these criteria may be subject to adjusted offers or rejection.
- By submitting a device, you warrant that you hold clear ownership and full rights to sell the device. SellMac reserves the right to verify ownership through device checks, including but not limited to carrier verification or user ID checks.
4. Offers and Payment
- After your device is evaluated, SellMac will extend an offer based on its condition, model, and current market value. All offers are valid for a period of 7 days from the date of the offer email or notification.
- Offers may be subject to revision if the condition differs from what was indicated or if device eligibility requirements are not met.
- Payment will be issued via your selected method upon acceptance of the final offer, typically within 2-5 business days. SellMac reserves the right to withhold payment if fraudulent activity is suspected.
5. Shipping and Device Packaging
- For accepted offers, SellMac provides a prepaid shipping label or electronic shipping kit for eligible devices.
- You are responsible for securely packing the device using the provided materials. Improperly packed devices may result in damage during transit, for which SellMac may not be liable. If damage occurs due to inadequate packing, SellMac reserves the right to adjust the offer based on the device’s received condition.
- For lost or damaged shipments caused by the carrier, SellMac will work with you to file a claim and may, at its discretion, extend partial compensation.
6. Data Removal
- SellMac strongly recommends backing up and erasing all personal data from your device before shipment. SellMac is not responsible for any data that remains on the device upon receipt.
- SellMac performs a standard factory reset on all devices; however, you agree to release SellMac from liability regarding any data or information left on the device.
7. Returns
- If you decline SellMac’s revised offer, we will ship the device back to you at no additional charge. Devices returned due to a rejected offer will be sent back in their received condition.
8. Privacy Policy and Data Use
- SellMac’s use of any personal information provided in connection with the services is governed by our Privacy Policy, which is incorporated by reference.
- SellMac may use anonymized data from transactions and user activities for analytical, marketing, and operational purposes.
9. User Responsibilities and Conduct
- You agree not to use SellMac for any illegal or unauthorized purpose. All transactions must comply with local, state, and federal laws.
- Misrepresentation, fraudulent submissions, and attempts to sell devices not meeting eligibility requirements may result in account suspension, legal action, or forfeiture of any pending payment.
10. Intellectual Property
- All content, trademarks, and other intellectual property on SellMac.com are the exclusive property of SellMac unless otherwise noted. Unauthorized use, reproduction, or distribution of this content is prohibited.
11. Disclaimer of Warranties
- SellMac.com and its services are provided “as is” and “as available” without warranties of any kind, express or implied. SellMac disclaims all warranties, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
12. Limitation of Liability
- In no event shall SellMac, its officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of or inability to use SellMac.com or services, even if advised of the possibility of such damages.
13. Indemnification
- You agree to indemnify and hold SellMac, its officers, directors, employees, and agents harmless from any claim, demand, or damage, including reasonable attorneys’ fees, arising out of your use of SellMac.com, violation of these TOS, or any fraudulent activity.
14. Governing Law and Dispute Resolution
- These TOS are governed by the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising under these TOS shall be resolved through binding arbitration in Chicago, Illinois or a mutually agreed location, in accordance with the rules of the American Arbitration Association.
15. Modifications to TOS
- SellMac reserves the right to update or modify these TOS at any time. All changes will be posted on this page with an updated “Last Updated” date. Continued use of SellMac.com after changes constitute acceptance of the revised terms.