Yes, we accept devices in a wide range of conditions, including those with cosmetic wear or functional issues. Our advanced algorithm assesses these factors to provide a fair and competitive offer tailored to the condition of your device.

To prepare your device for sale with SellMac, please follow these steps:

1. Back Up Your Data: Ensure all important data is backed up to avoid losing any personal files. This can be done through cloud storage or by transferring to another device.
2. Sign Out of Accounts: Log out of iCloud, Google, and any other accounts linked to your device. For Apple devices, make sure to disable “Find My iPhone” and sign out of iCloud completely.
3. Erase Data: Perform a factory reset to erase all personal information. This helps ensure your data remains private and the device is ready for a fresh start with its next owner.

Following these steps ensures a smooth and secure trade-in process. If you need assistance, reach out to us at help@sellmac.com

Yes, SellMac is a legitimate and trusted business with a 99.9% customer satisfaction rate. We have been in the business for almost a decade, offering a safe and reliable way to sell your Apple products.

SellMac uses a sophisticated algorithm that considers various factors like model, age, condition, and current market demand. Devices with cosmetic wear or minor functional issues are still eligible, and their offers are adjusted to reflect their specific state.

Absolutely! We accept broken or damaged devices as long as they meet our eligibility requirements. Our algorithm accounts for any defects, allowing us to extend an offer that reflects the device’s current condition.

Once we receive and inspect your device, payment is typically issued within one business day. You can choose from the following payment options:

• Techable.com Gift Card: Get a 10% bonus multiplier on your payment by selecting a Techable.com gift card, giving you extra value to use on our platform.
• PayPal: Payments are usually processed within 24 hours, giving you quick access to your funds.
• Amazon Gift Card: Receive an Amazon gift card within 24 hours, perfect for those who prefer to shop on Amazon.
• USPS Check: Checks are mailed via USPS and typically arrive within 7 business days, though delivery can take up to 14 days depending on your location.

If you haven’t received your payment within the expected timeframe, please reach out to us at help@sellmac.com or call (800) 311-5990 for assistance.